Disciplines and functions are converging within organizations—and that can lead to more efficient, successful companies. But to blend functions easily, communication professionals will need to collaborate with other disciplines and departments, including through cross-functional training. It is equally important that communication leaders cast a more disciplined eye on the competencies of their staffs while exploring new models for the structure of communications within their organizations.
Four IABC Fellows will discuss the blending and reshaping of internal and external communication in this hour-long panel. Priya Bates, Amanda Hamilton-Attwell, Jim Lukaszewski, and Jim Shaffer will also answer questions from viewers in real time — share them via Twitter with the hashtag #COF37.
The panel discussion is set for noon on Thursday, September 20.
You can watch the panel on this page or on YouTube. If you can’t make it for the live broadcast, the video replay will be available shortly afterward. You can also subscribe to the Circle of Fellows podcast to get the audio for listening later (and never miss a future episode). Past episodes are also available on the Circle of Fellows podcast page.
Priya Bates is a senior communication executive who provides strategic internal communication counsel in order to ensure leaders, managers, and employees understand the strategy, believe in the vision, act in accordance with the values, and contribute to business results. She is president of Inner Strength Communications in Toronto and previously served as senior director of Internal Communications at Loblaw Companies Limited.
Dr. Amanda Hamilton-Attwell, accredited by both IABC and PRSA. She is Managing Director of Business DNA, based in South Africa, which provides strategic research and consulting, including communication audits, customer service and other focused research and training in communication skills. Her career has also included a 15-year stint as a research manager for the National Productivity Institute.
James E. Lukaszewski, America’s Crisis Guru ®, is a bestselling author, national speaker, and trusted strategic advisor to FPO and NPO business operators and leaders during crises, disasters, reputation attacks, contentiousness and when the boss’s future is at stake. Corporate Legal Times listed him as “one of 22 crisis counselors to have in your speed dial when all hell breaks loose.” For more than 30 years, he has confidentially guided hundreds of company leaders thru tough, touchy, sensitive situations. Lukaszewski’s strategies inspire constructive, ethical problem resolving management behavior. A powerful and inspirational speaker, he teaches executives and managers the lessons he has learned. A prolific author, he is quoted and interviewed often as one of the most recognizable leaders in his profession. Lukaszewski is on the web at www.e911.com.
Jim Shaffer is a business advisor, leadership coach, author, and speaker. As leader of the Jim Shaffer Group, he helps organizations accelerate results through superior strategy execution. The Jim Shaffer Group creates hard business results by translating the business strategy to the people who need to implement it, aligning systems, processes, and culture to make the gains sustainable. Jim was an architect and leading practitioner of Towers Perrin’s (now Towers Willis Watson) change management consulting practice. He designed and produced the IABC Academy Course, “Managing Change Communication to Drive Results and Value.” Some of his change management clients have included: Abbott, ConAgra Foods, FedEx, IBM, ITT, Mayo Clinic, Medtronic, Owens Corning, Pfizer, Toyota.
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