employee communications Archives - FIR Podcast Network

Episode #61: Employee Communications on the Ukraine crisis

March 14, 2022 by Sharon McIntosh and Sharon Phillips Leave a Comment

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How can we help? As the world reacts to the Russian invasion of Ukraine, companies must decide how their actions – or inactions – can answer that pivotal question. (Note: Jeffrey Sonnenfeld of the Yale School of Management updates a list of companies daily “that have curtailed operations as well as those that remain.”)

In today’s abridged EE Voice clip, Sharon and I cover key points including employee safety in affected areas, corporate donations and the importance of proceeding together with empathy.

Take a listen, and please let us know if you’d like to share your experiences with our community. We welcome the conversation.
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Episode #45: EE Voice CLIP – Broadening your leadership listening channels

May 4, 2020 by Sharon McIntosh and Sharon Phillips Leave a Comment

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[Today’s episode: 7 minutes]

Can you hear them now?

For a solid eight weeks, we’ve been working with managers on how best to communicate with their teams remotely during the COVID-19 crisis. This week—at your request—we turn that question on its head: How can leadership teams make sure they’re really hearing from staff and directing feedback effectively?

In today’s episode, we talk through our best strategies for expanding listening channels to make space for all this new traffic and keep it moving in the right directions. From surveys and focus groups to informal listening sessions, we cover approaches to soliciting feedback ― and offer you ideas on how to execute.

Give it a listen, and then let us know what questions are keeping you up at night. We’re listening.

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Episode #44 – (Special edition) THE VALUE OF EMPLOYEE COMMS DURING COVID-19

March 29, 2020 by Sharon McIntosh and Sharon Phillips Leave a Comment

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Today we have a special episode of EE Voice: Mark Dollins (friend, comms pro and a former EE Voice guest) and I recently conducted a webinar to discuss the value of employee communications during COVID-19 — as well as share best practices and helpful hints during this crisis. We wanted to offer another way for you to access this information, so this is the slimmed-down audio of the main presentation. You can view the full webinar — including slides and audience polling — at biznology.com.

The webinar was hosted by Consultants Collective and moderated by its manager director, Jen McClure.

Please let us know if Sharon and I can provide any additional help or advice during this challenging time.

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Episode #40: Go global (and local) with employee comms in 2020

December 17, 2019 by Sharon McIntosh and Sharon Phillips Leave a Comment

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Strengthening relationships with employees in global settings is a topic near and dear to my heart, as I spent many years at PepsiCo working with our regional teams. For communicators, launching a global initiative can be an exciting career opportunity. Yet, despite advances in technology, significant gaps still exist that can hinder your success.

To help us better understand some of these challenges and get real-world solutions—we (well, Sharon did, since I was with a client) hosted Ray Walsh, a communications consultant for multinational companies, on the latest episode of the EE Voice Podcast. Based in Prague, Ray has deep expertise in helping global organizations with communications and content. In addition, Ray’s experience living and working in Europe both in-house and as a consultant provides valuable insight and perspective for communicators looking to increase their global acumen in 2020.
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Episode #31: Helping leaders connect (via video) in an impossibly connected world

November 13, 2018 by Sharon McIntosh and Sharon Phillips Leave a Comment

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What’s a leader to do in the age of distraction? How does the C-suite stay connected when they’re competing with Twitter for their team’s attention? How do leaders provide authenticity, transparency and directness that employees crave? One word: video.

It’s one of our most provocative topics in internal comms these days, mainly because of the anxiety it often provokes in even the most seasoned leaders. So to explore it, we sat down with Sonia Fiorenza of SocialChorus, a workforce communications platform we’re proud to call a sponsor.
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FIR on Higher Education #58: Shel Holtz on Developing Employee Advocacy Programs

July 15, 2016 by Kevin Anselmo Leave a Comment

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As the Edelman Trust Barometer details, the public in general is skeptical about messages coming from PR professionals or senior leadership. However, employees and subject matter experts are trusted, according to the Edelman survey. It should therefore be incumbent on schools, centers and institutions overall to develop employee advocacy programs. Communications expert Shel Holtz discusses this topic on episode 58 of FIR of Higher Education.
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Episode #61: Employee Communications on the Ukraine crisis

Episode #45: EE Voice CLIP – Broadening your leadership listening channels

Episode #44 – (Special edition) THE VALUE OF EMPLOYEE COMMS DURING COVID-19

Episode #40: Go global (and local) with employee comms in 2020

Episode #31: Helping leaders connect (via video) in an impossibly connected world

FIR on Higher Education #58: Shel Holtz on Developing Employee Advocacy Programs

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