crisis communications Archives - FIR Podcast Network

Episode #61: Employee Communications on the Ukraine crisis

March 14, 2022 by Sharon McIntosh and Sharon Phillips Leave a Comment

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How can we help? As the world reacts to the Russian invasion of Ukraine, companies must decide how their actions – or inactions – can answer that pivotal question. (Note: Jeffrey Sonnenfeld of the Yale School of Management updates a list of companies daily “that have curtailed operations as well as those that remain.”)

In today’s abridged EE Voice clip, Sharon and I cover key points including employee safety in affected areas, corporate donations and the importance of proceeding together with empathy.

Take a listen, and please let us know if you’d like to share your experiences with our community. We welcome the conversation.
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EPISODE #52 – Crisis expert Andy Gilman: Your next big step – taking on the vaccine

February 15, 2021 by Sharon McIntosh and Sharon Phillips Leave a Comment

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One of EE Voice’s most-played ― and most important ― past episodes featured crisis management expert Andy Gilman discussing communications in the face of COVID-19. Now, Andy joins the podcast to help listeners navigate the latest developments in our current COVID reality, using communications to overcome vaccine hesitancy and compliance. His team recently launched RESTART to help organizations navigate COVID-19 recovery, increase vaccine compliance and support public health.

These are complicated issues. But Andy explains how company leadership can view this challenge as an opportunity to strengthen company culture, improve morale and build trust.

Have a listen to learn more about confronting these challenges, and learn more about Andy’s team and work at CommCore Consulting.
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Spin Sucks 116: How to Detect a Brewing Crisis

September 16, 2020 by Gini Dietrich Leave a Comment

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In this episode of the Spin Sucks podcast, Gini Dietrich talks about how to detect if a crisis is brewing before it ever hits the keyboards of the warriors.
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Episode #44 – (Special edition) THE VALUE OF EMPLOYEE COMMS DURING COVID-19

March 29, 2020 by Sharon McIntosh and Sharon Phillips Leave a Comment

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Today we have a special episode of EE Voice: Mark Dollins (friend, comms pro and a former EE Voice guest) and I recently conducted a webinar to discuss the value of employee communications during COVID-19 — as well as share best practices and helpful hints during this crisis. We wanted to offer another way for you to access this information, so this is the slimmed-down audio of the main presentation. You can view the full webinar — including slides and audience polling — at biznology.com.

The webinar was hosted by Consultants Collective and moderated by its manager director, Jen McClure.

Please let us know if Sharon and I can provide any additional help or advice during this challenging time.

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IPR 525 Unfair and Egotistical?!

November 4, 2018 by Joe Thornley, Martin Waxman and Gini Dietrich Leave a Comment

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Several listeners responded to our social media in crisis communications discussion from IPR 523. Plus, we look at the Twitter data for insight into the methods of Trolls. And greater transparency when a tweet is taken down by Twitter.
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Inside PR 522 – Crisis Expectations

October 16, 2018 by Joe Thornley, Gini Dietrich and Martin Waxman 1 Comment

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Talking about metadata and privacy. And are we realistic in our expectations of how much information organizations should provide to us during a crisis?
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Episode #30: Keeping calm in the storm: Employee comms during natural disasters

October 10, 2018 by Sharon McIntosh and Sharon Phillips Leave a Comment

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Hurricanes, floods, earthquakes and other natural disasters can wreak havoc on business. They can keep employees out of work, customers and clients in the dark and offices closed for days on end. That’s why it’s so important to have a solid crisis response plan. And the time to start one is now.

With Hurricane Michael and another superstorm season upon us, we wanted to share some lessons learned from a past one – Hurricane Sandy. Because beyond its epic size and cost, Sandy was also an object lesson in crisis communications.
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Episode #28: Taking the Crisis out of Crisis Communications

June 6, 2018 by Sharon McIntosh and Sharon Phillips Leave a Comment

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In this era of hyper-alertness about everything from data security to natural disasters, it’s no longer a question of whether you need to develop a crisis communication plan. It’s how to develop one that works. As an employee communication professional, you’re key to this process. So are employees, as is – no surprise here – social media.

The latest episode of EE Voice, Sharon Phillips explores these murky waters with internal comms consultant and author Paul Barton.

Tune in to hear why Paul advocates a proactive approach to crisis communications that includes employees, social media and something he calls “the five Ps.” Tune in to hear more.
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Episode #23: The best of EE Voice: Looking back (and ahead) on our top six IC tips

December 22, 2017 by Sharon McIntosh and Sharon Phillips Leave a Comment

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Our listener and friend Laura Field had a terrific suggestion: Pull our top guest tips into one podcast.

So here it is.

It was tough choosing since Sharon and I had so many edifying interviews over our past 22 episodes. But looking back, these were our favorites. Just some of the tips we discuss:
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The Crisis Show: Emergency Management Trends For 2017

December 22, 2016 by Rich Klein 1 Comment

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On Episode #121, Rich Klein was joined by Bill Boyd (Bellingham, WA) and Rodney Smith (Arlington-Fort Worth, TX), who discussed trends for 2017 in emergency management.

The show touched on active shooter situations, natural disasters, fires and the use of technology in improving disaster/emergency responses among first responders.
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Episode #61: Employee Communications on the Ukraine crisis

EPISODE #52 – Crisis expert Andy Gilman: Your next big step – taking on the vaccine

Spin Sucks 116: How to Detect a Brewing Crisis

Episode #44 – (Special edition) THE VALUE OF EMPLOYEE COMMS DURING COVID-19

IPR 525 Unfair and Egotistical?!

Inside PR 522 – Crisis Expectations

Episode #30: Keeping calm in the storm: Employee comms during natural disasters

Episode #28: Taking the Crisis out of Crisis Communications

Episode #23: The best of EE Voice: Looking back (and ahead) on our top six IC tips

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