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You are here: Home / Inside PR / Inside PR 524 When a client stops returning your calls
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Inside PR 524 When a client stops returning your calls

October 28, 2018 by Joe Thornley, Gini Dietrich and Martin Waxman Leave a Comment

http://traffic.libsyn.com/prworks/IPR524.mp3

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  • Google+ has gone away. We reflect on its demise and what it did and didn’t mean for us in its prime and at the end.
  • The retro-lovers among us may have noticed the return of the Palm brand name. It may go to show that there’s always a demand for people who turn left when the rest of us turn right.
  • There’s a new podcast for PR agency leaders, aptly named the Agency Leadership Podcast. And Gini Dietrich is co-hosting it with former Custom Scoop CEO Chip Griffin. Each week, Gini and Chip will provide insight into the challenges, skills and moves necessary to run an agency in the gig economy. This is Gini’s third podcast. She will continue to co-host Inside PR with Martin and Joe and she will also offer advice for practitioners on Spin Sucks. The era of Gini Dietrich podcasting truly has arrived.
  • Is your boss an Algorithm? Algorithms are everywhere. They determine the content we see. They rate our performance at work. And their influence over us is expanding and growing. Is this something we should simply accept or should we become proactive in examining and shaping how and when they can be applied?
  • What do you do when clients refuse to call back? Last week, an agency owner raised the question in the Spin Sucks Community on Slack of how to handle a non-responsive client. We’ve all seen clients who get busy, who disappear for a while, or who are chronically late with feedback. And we have a good discussion of how we have dealt with that in the past.

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About Joe Thornley

Joseph Thornley, co-host of Inside PR, is CEO of Thornley Fallis and founder of 76engage. He is a past Chair of the Canadian Council of Public Relations Firms. Full bio

About Gini Dietrich

Gini Dietrich is the founder and CEO of Arment Dietrich, a Chicago-based integrated marketing communications firm. She is the lead blogger at Spin Sucks and is the founder of Spin Sucks Pro. She is the co-author of Marketing in the Round and co-host of Inside PR. Full bio

About Martin Waxman

Martin Waxman, MCM, APR, is a digital, social media, and communications strategist and LinkedIn Learning instructor. He conducts AI research, leads social media workshops, and teaches digital strategy. He writes a Digital Marketing Trends newsletter on LinkedIn, is one of the hosts of the Inside PR podcast and can be found on Twitter @martinwaxman. Full bio

Filed Under: Inside PR Tagged With: Agency Leadership Podcast, Algorithms, Google+, Spin Sucks

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