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You are here: Home / Inside PR / Inside PR 519: Do you see the bias?
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Inside PR 519: Do you see the bias?

September 6, 2018 by Joe Thornley, Gini Dietrich and Martin Waxman Leave a Comment

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Facebook is working to make it easier for you to avoid those annoying spoilers about the program you’re half way through binging with a new keyword topic filter. The keyword filter has been available to some lucky users in the United States, Canada, the UK, Australia and New Zealand. Let’s hope that it becomes available to us all soon. I know I’ll be using it to hide anything to do with cats and kittens.

Facebook and Google’s role as gatekeepers of what we see is under scrutiny again. Farhad Manjou directed our attention to the built in biases that Google’s algorithms and AI can display. We’ve talked about this before. And the platforms have acknowledged that they do have problems that they are trying to fix. But when they do, their solutions are opaque to end users and citizens. Can we trust the platforms to self regulate? Can communications professionals play a more active role in calling for more transparency? Can government establish a legal or regulatory regime that will achieve a better balance between the public interest and the interest of the platforms’ shareholders?

It seemed like a good idea at the time – invite Steve Bannon for a featured interview with David Remnick onstage at the New Yorker Festival. And then the reaction started. Other speakers pulled out. People weighed in on social media (of course!) And before you could turn around, Steve Bannon was uninvited. Some said this was the right thing to do. Others suggested that it was another example of an institution caving to the Twitter mob. So, what does the New Yorker do now? How do they avoid a permanent reputation hit?

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About Joe Thornley

Joseph Thornley, co-host of Inside PR, is CEO of Thornley Fallis and founder of 76engage. He is a past Chair of the Canadian Council of Public Relations Firms. Full bio

About Gini Dietrich

Gini Dietrich is the founder and CEO of Arment Dietrich, a Chicago-based integrated marketing communications firm. She is the lead blogger at Spin Sucks and is the founder of Spin Sucks Pro. She is the co-author of Marketing in the Round and co-host of Inside PR. Full bio

About Martin Waxman

Martin Waxman, MCM, APR, is a digital, social media, and communications strategist and LinkedIn Learning instructor. He conducts AI research, leads social media workshops, and teaches digital strategy. He writes a Digital Marketing Trends newsletter on LinkedIn, is one of the hosts of the Inside PR podcast and can be found on Twitter @martinwaxman. Full bio

Filed Under: Inside PR Tagged With: Facebook, Google+, New Yorker

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We’d love to hear what you think and if you have any subjects you’d like us to cover in upcoming episodes.

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Thank you to the people behind Inside PR

Our producer is Jacob Waxman, a talented musician, producer, and recording engineer. Jacob produced the episode and is also the composer of our new theme music. Roger Dey is our announcer.

Inside PR by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

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