Episode 8 of Circle of Fellows will be broadcast live at noon EDT on Thursday, April 28.

Join George McGrath, Jim Shaffer, and Brad Whitworth for an hour-long conversation about the role of communications — internal and external — on building the “customer experience.” The FIR Podcast Network’s Shel Holtz (also a Fellow) will moderate the panel.

In addition to watching the panel live, you’ll be able to ask questions. If you can’t make it for the broadcast, you’ll still be able to watch the video or listen to the podcast here on the FIR Podcast Network. To watch live, just come back to this page or visit the event page.

About Shel Holtz

Shel Holtz, SCMP, ABC, IABC Fellow, is senior director of Communications at Webcor, a commercial general contractor headquartered in San Francisco. Before joining Webcor, Shel spent 21 years as principal of Holtz Communication + Technology. In addition to integrating technology into communications strategies, his expertise includes strategic communications planning, change management, organizational culture, business initiatives and communications research. Full bio