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You are here: Home / News / IABC Fellows to dissect the customer experience

IABC Fellows to dissect the customer experience

April 21, 2016 by Shel Holtz Leave a Comment

COF-8-promoart

Episode 8 of Circle of Fellows will be broadcast live at noon EDT on Thursday, April 28.

Join George McGrath, Jim Shaffer, and Brad Whitworth for an hour-long conversation about the role of communications — internal and external — on building the “customer experience.” The FIR Podcast Network’s Shel Holtz (also a Fellow) will moderate the panel.

In addition to watching the panel live, you’ll be able to ask questions. If you can’t make it for the broadcast, you’ll still be able to watch the video or listen to the podcast here on the FIR Podcast Network. To watch live, just come back to this page or visit the event page.

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Related Posts

  • Circle of Fellows #8: The Customer Experience
  • IABC Fellows Will Examine The Communicator's Role in The Customer Experience (CX)
  • New podcast: Circle of Fellows lets you tap into IABC Fellows knowledge and experience

About Shel Holtz

Shel Holtz, ABC (Accredited Business Communicator), is director of Internal Communications at Webcor, a commercial general contractor headquartered in San Francisco. Before joining Webcor, Shel spent 21 years as principal of Holtz Communication + Technology. In addition to integrating technology into communications strategies, his expertise includes strategic communications planning, change management, organizational culture, business initiatives and communications research. Full bio

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