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You are here: Home / FIR B2B / FIR B2B #88: The Decline of Trust and New Twists on End-of-Year Research

FIR B2B #88: The Decline of Trust and New Twists on End-of-Year Research

January 25, 2018 by David Strom and Paul Gillin Leave a Comment

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This week, we examine the results of the 2018 Edelman Trust Barometer, which shows a remarkable drop in the overall trust from the public. Some alarming results from the annual survey:

  • Sixty-three percent of respondents say they do not know how to tell good journalism from rumor or falsehoods or if a piece of news was produced by a respected media organization.
  • Chinese citizens trust their government more than U.S. citizens trust theirs. 
  • Technology remains the most trusted industry sector of them all, with a trust rating of 75% (whew).
  • CEOs are becoming more trusted sources and are increasingly being asked to address public policy issues.
  • One-quarter of respondents said they read no media at all because it is too upsetting. 

In the second part of our discussion, we look at some examples of annual trends/reports in the security field that David has been studying for this post. For example, Kaspersky’s “story of the year” was about the rise of ransomware, and this set of predictions from ServiceNow are short and sweet, which is a nice break from the norm. Watchguard has been posting a series of predictions to its blog using short videos. All are noteworthy. We suggest B2B marketers review these tactics and see if they can apply to their own media relations efforts.

 

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About David Strom

David Strom is a former editor-in-chief of Network Computing and Tom's Hardware who has written two computer networking books and thousands of articles about B2B IT.

About Paul Gillin

Paul Gillin, host of FIR B2B, is a veteran technology journalist and a thought leader in new media. Since 2005, he has advised marketers and business executives on strategies to optimize their use of social media and online channels to reach buyers cost-effectively. Full bio

Filed Under: FIR B2B Tagged With: cyber security, Edelman Trust Barometer, research

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