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You are here: Home / FIR B2B / FIR B2B #116: If AI is Becoming So Good, Why Are We Still Counting Clicks?

FIR B2B #116: If AI is Becoming So Good, Why Are We Still Counting Clicks?

February 25, 2019 by David Strom and Paul Gillin Leave a Comment

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In this fast-paced episode we offer five different news stories that bracket the B2B marketing world. First up is this piece about neural storytelling and how AI is attempting to create content with machine learning algorithms. This kind of technology has some important implications and not because it promises to replace humans. In the news recently is this story about the OpenAI text generator called GPT2. Its creators were afraid that its work could generate spam and fake news so effectively that they’ve chosen not to release the full-strength version to developers. That’s either a little unsettling or a great PR stunt.

Next is a story about how clicks are an “unreliable seismograph” for a news article’s value, combined with new research to back up that conclusion. We all seek out stories that amuse and entertain us, but a good news site contains a nice mix of the serious and the bizarre. As serious readers, we need to seek out stories of civic value, not just the latest celebrity clickbait. The article, which was prepared by Neiman Lab, also notes that the word “personalization” has become a big negative, because folks think this means “ads will follow your browsing forever” rather than customizing content for a reader’s taste and preferences. 

We move on to a piece that is almost blindingly obvious, but a great checklist to help marketers understand how to influence the B2B decision-making process. It proposes five simple questions to ask your prospective customers, such as where they start their search for content, what kinds of information they look for and what sites they employ. Answering these questions takes just a few minutes and can be give marketers a useful starting point for a lead-generation campaign. 

We also found this piece on Marketing Week that talks about a recent series of decisions by MasterCard to both eliminate text from their logo and use “sonic branding” to help with voice assistants and audio sound-enabled devices. This company is smart is getting ahead of the voice assistant phenomenon and figuring out branding in this new medium. 

Speaking of audio, our final piece is a study that suggests that podcast ads outperform TV ads. The study found that the two are equivalent in terms of being memorable and resonating with audiences. Podcast advertising can be particularly effective when the host lends legitimacy by giving a personal pitch for the product, which is becoming the norm in that medium.

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About David Strom

David Strom is a former editor-in-chief of Network Computing and Tom's Hardware who has written two computer networking books and thousands of articles about B2B IT.

About Paul Gillin

Paul Gillin, host of FIR B2B, is a veteran technology journalist and a thought leader in new media. Since 2005, he has advised marketers and business executives on strategies to optimize their use of social media and online channels to reach buyers cost-effectively. Full bio

Filed Under: FIR B2B Tagged With: artificial intelligence, Podcasting, web metrics

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