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You are here: Home / For Immediate Release / FIR #132: Your Mission is Not Your Purpose

FIR #132: Your Mission is Not Your Purpose

April 9, 2018 by Shel Holtz Leave a Comment

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Sharon McIntosh, host of the EE Voice podcast and a veteran internal communications executive now consulting with companies on communicating change, joins FIR host Shel Holtz to talk about the mistake companies make when they assume their mission and their purpose are the same things. Also in this episode:

  • Reddit redesigned its website and some of the most outspoken users on the web were basically fine with it.
  • Families are the biggest users and advocates for smart speakers, so where is all the voice-based content marketing?
  • Google employees petitioned CEO Sundar Pichai to drop a project the company is working on for the Pentagon.
  • Google employees have also banded together to form a group that is proposing changes to the company’s internal cyberbullying rules.
  • Facebook’s Augmented Reality tool takes the experience to a whole new level.
  • People are lying on their social media profiles just to confound advertising algorithms.
  • One worker stole another worker’s lunch. The whole thing went viral.

Special thanks to Jay Moonah for the opening and closing music.

You can find the stories from which FIR content is selected at Shel’s Link Blog.

About our guest

sharonSharon McIntosh is president of And Then Communications. With more than two decades of communications experience, she has a passion for creating and executing new ideas to drive employee engagement at companies both large and small. Most recently she served as PepsiCo’s vice president of Global Internal Communications, overseeing the company’s efforts to connect with its more than 274,000 employees worldwide. She and her team launched a number of innovative employee initiatives, including the company’s first social media training (SMART U), a social tool to share internal news externally and PepsiCo’s award-winning employee ambassador program. She and her team also developed a communications strategy to support the company’s first comprehensive, global and multi-year transformation initiative. Before joining PepsiCo in 2004, Sharon spent seven years at Sears. Among her greatest contributions there, she launched a marketing strategy for life events, ran user experience for the company’s e-commerce site and introduced the company’s first intranet. Prior to Sears, she worked at Waste Management, publishing more than 14 annual reports for various business units, managing shareholder meetings, drafting senior executive speeches and handling media relations. Sharon graduated with a B.A. in journalism from Marquette University and an M.A. from DePaul University. She lives in Norwalk, CT.

Links from this week’s episode

  • Reddit Wanted a Sleek, Easy-To-Use Site. Many Users Didn’t.
  • 3 Insights From Reddit’s First Major Redesign
  • Parents and Families Are the Biggest Supporters of Voice
  • Gartner Report: Employees Confident in Economy but Less Motivated at Work
  • Google employees petition CEO to drop out of Pentagon AI project
  • Google employees organize to fight cyberbullying at work
  • Want A Purpose-Driven Business? Know The Difference Between Mission And Purpose
  • Facebook Redesigns: A Long History of Pointless Backlashes
  • Facebook is putting augmented reality experiences on Ready Player One posters
  • You Weren’t Born in 1905? Why People Lie to Facebook
  • Stolen office lunch’ drama has Twitter gripped

Links from Dan York’s report

  • Unsplash for iOS
  • Make collaboration the heart of your live streams, podcasts, and videos with Skype for Content Creators
  • Skype targets podcasters and live streamers with a new feature for recording video calls
  • YouTube lets you stream live from your desktop without software
  • Gutenberg 2.6 adds Drag-and-drop of blocks of content
  • Snapchat might be bringing back chronological listings
  • Internet Society is hiring communications positions: Outreach Managers in Latin America and Asia Pacific

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Related Posts

  • FIR #216: FIR Joins MPN
  • FIR B2B #132: Worst PR Nightmares of 2019
  • FIR Zoom Chat #9: Zoom Better

About Shel Holtz

Shel Holtz, ABC (Accredited Business Communicator), is director of Internal Communications at Webcor, a commercial general contractor headquartered in San Francisco. Before joining Webcor, Shel spent 21 years as principal of Holtz Communication + Technology. In addition to integrating technology into communications strategies, his expertise includes strategic communications planning, change management, organizational culture, business initiatives and communications research. Full bio

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