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Welcome to episode eight, where we welcome our friend and colleague Kim Grieser for a great discussion on change management. Since retiring from PepsiCo in 2014, Kim launched her consultancy, Grieser Communications, working with a variety of clients in the consumer products, pharmaceutical and hospitality industries. Kim honed her change management expertise over the past 20 years, managing the change and communication strategies for global technical deployment, organizational restructuring and corporate moves.
In this episode, we discuss:
- How to define change management – and who in your organization should own it
- Examples of when change management goes well – and what takes it off the rails
- The change management model Kim follows – and where communicators can learn more
- Why collaboration tools need a change management process
- When to use outside help on change management
- And much more
Links we discuss include:
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