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Welcome to episode eight, where we welcome our friend and colleague Kim Grieser for a great discussion on change management. Since retiring from PepsiCo in 2014, Kim launched her consultancy, Grieser Communications, working with a variety of clients in the consumer products, pharmaceutical and hospitality industries. Kim honed her change management expertise over the past 20 years, managing the change and communication strategies for global technical deployment, organizational restructuring and corporate moves.

In this episode, we discuss:

• How to define change management – and who in your organization should own it
• Examples of when change management goes well – and what takes it off the rails
• The change management model Kim follows – and where communicators can learn more
• Why collaboration tools need a change management process
• When to use outside help on change management
• And much more

Links we discuss include:

Kotter’s Change Model

Kim Grieser’s contact information

About Sharon McIntosh

Sharon is president of And Then Communications. With more than two decades of communications experience, she has a passion for creating and executing new ideas to drive employee engagement at companies both large and small. Most recently Sharon served as PepsiCo’s vice president of Global Internal Communications, overseeing the company’s efforts to connect with its more than 274,000 employees worldwide.

About Sharon Phillips

Sharon Phillips is principal of Sharon Phillips Communications, which focuses on employee engagement and corporate communications strategy and support. Prior to relaunching her consultancy in 2014, she served as director of Global Internal Communications at PepsiCo.