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As we prepare to take a brief pause for the holidays – and hope you do, too! – we’ll first take a moment to reflect on the challenges we faced this year: increasingly passionate employee bases; global, domestic, and online uncertainty; developing data and communication methods; and the many other factors that contributed to the year that was for internal communicators in 2022.

In looking back, we’re happy to continue our holiday tradition of a year-end roundup episode: one podcast with highlights from our 2022 conversations, in just a few minutes. Here are some of the top insights from this year’s slate of IC experts:

• Victoria Dew on her firm’s report, The New Rules of Employee Experience & Communications, and how internal communicators can turn listening into action and, with more in-depth insights from workers, better define the future of work.
• When news broke of the Russian invasion of Ukraine in March, Sharon and I surveyed the world’s reaction to the conflict and pondered a pressing question for internal communicators: “How can we help?”
• Mike Klein – our “welcome rebel” – on the importance of digging into data, progressing internal communications as a function, and closing the gap between what organizations say and what they actually do.
• Robin Fretwell Wilson on the challenges facing organizations in the wake of the Supreme Court’s decision to overturn the 1973 Roe v Wade ruling that had legalized abortion.
• Andy Gilman on building organizational awareness and processes to combat cyber-attacks, the number one potential crisis facing most organizations.
• Caleb Gardner on his new book, No Point B, and how we can creatively develop solutions to the unique challenges of today’s transformational world.

Thanks for tuning in. Sharon and I wish all of our listeners happy holidays and can’t wait to speak with you in 2023!

About Sharon McIntosh

Sharon is president of And Then Communications. With more than two decades of communications experience, she has a passion for creating and executing new ideas to drive employee engagement at companies both large and small. Most recently Sharon served as PepsiCo’s vice president of Global Internal Communications, overseeing the company’s efforts to connect with its more than 274,000 employees worldwide.