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Talk of COVID-19, or Coronavirus, is dominating the headlines, your timeline ― and probably your headspace. On top of your own family’s health and wellbeing, you have your business, customers and employees to worry about.

As you navigate the fine line between information-sharing and fear mongering, what’s the right message to send? Andy Gilman — a well-known crisis comms expert —  has the answers in today’s episode of EE Voice – in less than 14 minutes. (As anyone can now tell you, that’s equivalent to time spent on about 42 hand-washings).

Whether you are adapting an existing crisis communications plan or starting from scratch, you’ll want to tune in for Andy’s expertise. You can learn more about Andy and his company at CommCore Consulting.

About Sharon McIntosh

Sharon is president of And Then Communications. With more than two decades of communications experience, she has a passion for creating and executing new ideas to drive employee engagement at companies both large and small. Most recently Sharon served as PepsiCo’s vice president of Global Internal Communications, overseeing the company’s efforts to connect with its more than 274,000 employees worldwide.

About Sharon Phillips

Sharon Phillips is principal of Sharon Phillips Communications, which focuses on employee engagement and corporate communications strategy and support. Prior to relaunching her consultancy in 2014, she served as director of Global Internal Communications at PepsiCo.