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You are here: Home / EE Voice / Episode #22 – Should We Stop Measuring Internal Comms? – With Bloomberg’s Ethan McCarty

Episode #22 – Should We Stop Measuring Internal Comms? – With Bloomberg’s Ethan McCarty

November 12, 2017 by Sharon McIntosh and Sharon Phillips 2 Comments

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Ethan McCarty can freak you out, particularly if you’re an internal communications professional. For example, he recently wrote a blog entitled, “Don’t Measure Internal Communications.”

Wait … what?

And when I heard him speak at a Poppulo conference last summer, I knew he’d be a terrific EE Voice guest. Because he’s doing some definitively measurable work as Global Head of Employee and Innovation Communications for Bloomberg. He didn’t disappoint.

Some of the arresting topics we discuss:

  • Internal communications vs. employee communications
  • How to balance transparency and integrity
  • The importance of measuring behaviors over awareness
  • The need for agility in digital transformations (and why Ethan is SCRUM-certified)
  • Why we might want to look at a three-month plan instead of a three-year plan

And much more.

You can follow Ethan on Twitter, @ethanmcc, and read his blog, where he writes “intermittently but with gusto” at www.ethanmccarty.com.

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Related Posts

  • #33 – Communicating the Impact of Your Location
  • Episode #47 – Laura Field on how to beat burnout
  • Episode #54 – Tamara Rodman on the 2021 Edelman Trust Barometer

About Sharon McIntosh

Sharon is president of And Then Communications. With more than two decades of communications experience, she has a passion for creating and executing new ideas to drive employee engagement at companies both large and small. Most recently Sharon served as PepsiCo’s vice president of Global Internal Communications, overseeing the company’s efforts to connect with its more than 274,000 employees worldwide.

About Sharon Phillips

Sharon Phillips is principal of Sharon Phillips Communications, which focuses on employee engagement and corporate communications strategy and support. Prior to relaunching her consultancy in 2014, she served as director of Global Internal Communications at PepsiCo.

Filed Under: EE Voice Tagged With: employee_communications, integrity, internal_communications, measurement, transparency

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Comments

  1. David Kenny says

    November 13, 2017 at 7:04 am

    This is SO interesting, the shift from “OUTPUT” (clicks, eyeballs) to “OUTCOMES” (Is the company more secure, is the sales force selling differently) is predominantly a shift in MINDSET, and it’s imperative that employee communicators make that shift. This podcast really highlights that so clearly.

    Reply
  2. Ethan McCarty says

    November 14, 2017 at 6:33 am

    Thanks, David! I’m so glad you listened :-)

    Reply

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