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Circle of Fellows #88: The Global Communication Certification

January 23, 2023 by Shel Holtz Leave a Comment

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According to the Global Communication Certification Council, “Professional certifications through GCCC® give you the opportunity to demonstrate your knowledge and expertise and provide evidence of your outstanding abilities. Becoming certified engages you in the process of life-long learning that elevates your career and provides a structure for keeping your skills fresh and applicable.”

On January 19, four IABC Fellows joined moderator Shel Holtz, SCMP, and four IABC Fellows for a conversation about certification. The discussion ranged from why certification matters and what the CMP and SCMP certifications represent to how to prepare and how to maintain certification after earning it.
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Circle of Fellows #87: Year-End Reflections

December 19, 2022 by Shel Holtz Leave a Comment

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Four IABC Fellows looked back on 2022, which was a consequential year for communicators, in this final Circle of Fellows of the year. The evolution of COVID-19 from pandemic to endemic led companies to bring employees back to the office, creating a need to communicate the new hybrid work reality (or, in some cases, why employers were insisting everyone come back full-time while others retained a remote work arrangement). “Quiet Quitting” became a topic of discussion as dissatisfied employees dialed back the effort they gave to the organizations. Diversity, Equity, and Inclusion remained an important topic. And there was no shortage of crises to occupy communicators’ time. The episode was live-streamed on December 15.
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Circle of Fellows #86: Brands and Branding

November 18, 2022 by Shel Holtz Leave a Comment

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Is your trademark your company’s brand? Your logo? Or is your brand what your customers say about you when you’re not in the room? What’s a brand promise and how do you develop one that everyone can buy into? How do you build the brand internally so every employee projects it externally? What’s the communicator’s role in protecting the brand? And what do you do when your company fails to live up to it?
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Circle of Fellows #85: So You Want To Be A Consultant

October 21, 2022 by Shel Holtz Leave a Comment

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You have gained experience as a communicator in an organization. Now, you want to establish a consulting practice. You have questions. Do you focus on a niche or will you be a generalist? Will you remain independent or hire staff? How do you build your business? What should you charge? Four IABC Fellows with decades of experience as communication consultants shared their insights and experience in episode 85 of “Circle of Fellows,” IABC’s monthly broadcast/panel discussion.
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Circle of Fellows #84: What Communication Is…And Isn’t (Part 2)

August 18, 2022 by Shel Holtz Leave a Comment

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In July, four IABC Fellows gathered to discuss what communication is…and isn’t. That conversation will continue at noon EDT on Thursday, August 18.

Too often, communicators are called upon to engage in activities some might consider communication. It may even qualify as communication under some definitions. But in the business world, simply distributing a routine notice is far from communication. It may be messaging, but even that is questionable if nobody reads it. Conversely, modifying a company process that is sending the wrong message to employees may not strike an executive as a means of communication — but it is.

The August episode of “Circle of Fellows” features three additional Fellows — and one returning from the July show — continuing the discussion.
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Circle of Fellows #83: What Communication Is…And Isn’t (Part One)

July 22, 2022 by Shel Holtz Leave a Comment

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Ask leaders what “communication” is and you are likely to hear a wide range of answers, especially when it comes to the role of a company communication function. Some of those answers may be accurate, others not so much. Too often, leaders see communication as a one-way messaging function, for example. In the first of this two-part discussion, four IABC Fellows explored exactly what communication is…and isn’t. The conversation took place on Thursday, July 21. (The second installment, with another quartet of IABC Fellows, is set for August 18.)
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Circle of Fellows #82: Meet the 2022 Class of IABC Fellows

June 18, 2022 by Shel Holtz 2 Comments

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In this special episode of “Circle of Fellows,” meet the three IABC leaders who have been named Fellows for 2022 (and who will be formally inducted during the IABC World Conference in New York later this month). This conversation with Zora Artis, Sue Heuman, and Robin McCasland included their professional journeys and their core philosophies and beliefs about organizational communication. The conversation was moderated by Shel Holtz.
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Circle of Fellows #81: Research and Measurement

May 22, 2022 by Shel Holtz Leave a Comment

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With today’s online discussions, forums, and social media platforms, communication professionals easily delve into what key stakeholders know-feel-do about something now. This enables comms pros to develop more efficient and effective plans to transform what stakeholders’ know-feel-do to achieve organizational goal(s) and objectives.

Four IABC Fellows dove into research and measurement in the next Circle of Fellows, a monthly live broadcast featuring IABC Fellows in conversation about a timely communication topic.
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Circle of Fellows #80: Executive Communication

April 21, 2022 by Shel Holtz Leave a Comment

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As part of the IABC Career Roadmap, the business leader path is essential to our profession and its role within society. The business leader plays a critical role in shaping an organization’s future by adopting the Global Standard for the profession while building and maintaining a well-structured, competent, and trusted organizational communication function.

In this Circle of Fellows, our panel of top international communication advisors explores executive communication and leadership, its importance in organizations, and how we as communication professionals build the relationships and competence of executives. They will discuss how to add business value while expanding communication competencies and coaching the people who drive today’s organizations.
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Circle of Fellows #79: Engaging Stakeholders Through Strategic Communication

March 18, 2022 by Shel Holtz Leave a Comment

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“Strategic” communication is differentiated from other communication by one simple concept: It is “the communication principles, strategies, and initiatives used to further an organization’s goals,” according to one communication-focused website. (It’s not a bad definition, though it fails to mention “measurable,” which is a critical element of strategic communication.)

The target of an organization’s strategic communication efforts is the organization’s stakeholders, those individuals, groups, or organizations directly involved with — or indirectly affected by — the organization and its work. This includes employees, people who live in the communities where the company operates, investors, the financial community, partners, vendors, suppliers, government at all levels, and more.

Communication — strategic or not — is multi-directional. (Crafting communication collateral and distributing it to an audience is not communication. It’s messaging.) As a result, effective strategic communication almost always is designed to produce engagement with the stakeholders for whom the communication has been crafted.

How to do this effectively was the focus of the March episode of IABC’s Circle of Fellows.
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