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The pandemic has made us look more closely at human and corporate values and the capacity that good values, morality, and ethics can provide to overcome any crisis. ESG has firmly entered the vocabulary of investors, managers, and other stakeholders as it helps assess the risks and resilience of enterprises. The corporate world faces multi-dimensional challenges and all stakeholders are focusing intently on their Environment, Social, and Governance (ESG) performance.
Businesses can be rewarded in many ways when they act in a responsible manner. Through committed ESG performance, businesses can gain legitimacy; a stellar reputation; government support; strong brand equity; increased investment from socially responsible investors; attract socially conscious consumers; entice talent and gain employee trust and loyalty. In this evolving business context, we look at what role communication needs to play.
Four IABC Fellows discussed a variety of issues and challenges related to ESG communication in a panel discussion recorded on February 17, 2022.
Alice Brink is an internationally recognized communications consultant. With decades of experience in both corporate and consulting roles, she has a gift for helping leaders find the heart of a
communications challenge and unlocking the strategic approach and persuasive messages that will achieve the desired results. She is a GRI Certified Sustainability Professional whose ESG clients have included Sysco Foods, Noble Energy, and McDermott International. Prior to launching A Brink & Co. in Houston in 2004, Alice honed her craft both in corporate settings (including The Coca-Cola Company, Conoco, and First Interstate Bank) and in one of Texas’ largest public relations firms, where she led the agency’s energy and financial practices. Alice has been active in IABC her entire career and currently serves as chair of the IABC Fellows Selection Committee.
In a career spanning roles as a Colonel in the Army, a Ph.D. in Organizational Communication (Fulbright Fellow) and Professor in a business school, a communication consultant, teacher, and trainer, Rajeev Kumar is an author and recognized speaker with a significant profile regionally, across many cultures and languages. Rajeev has a strong commitment to the profession and IABC, demonstrated through local, regional and international leadership roles. Rajeev’s work and references reinforce his commitment to the IABC values and he is a brand ambassador for the association in all aspects of his professional life. His co-authored book, “Outlast – How ESG can Benefit your Business” has been recently launched by Harper Collins.
Diane Gayeski is recognized as a thought leader in the practice and teaching of business communications. She is Professor of Strategic Communications at the Roy H. Park School of Communications at Ithaca College, and provides consulting in communications analysis and strategies through Gayeski Analytics. Diane was recently inducted as an IABC Fellow; she’s been active in IABC for more than 30 years as a featured speaker and think tank leader at the international conference, the author of 3 editions of the IABC-published book, Managing the Communications Function, and the advisor to Ithaca College’s student chapter. She’s led more than 300 client engagements for clients including the US Navy, Bank of Montreal, Fiat, Sony, Abbott Diagnostics, and Borg-Warner focusing on assessing and building the capacities and new technologies for workplace communications and learning teams.
Jane Mitchell’s career began at the BBC in London on live TV programs. She moved on to producing award-winning films and videos for public and private sector organizations and developed groundbreaking employee engagement programs. Since 2006 when she formed her own consultancy, she now guides organizations, (some of which have experienced cultural trauma), with embedding values and ethics through understanding culture and leadership and their link to high-performing sustainable organizations. She has worked with Top 100 companies across the world, is a regular conference speaker and writer, and is a Director of two highly successful UK-based agencies. Jane has been a member of IABC since 2008 and has had the privilege of serving on local, regional, and International IABC Boards.
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