In this episode, Chip and Gini conclude the two-part series on hiring and firing in PR and marketing agencies.
Chip kicks it off by firing Gini. (Fret not, ALP fans … it was a joke.)
Gini explained that, “I’m very bad at it. I let people go far longer than I should just because … it’s a very personal thing.”
Chip agreed that “in some cases, I have been too slow to fire.”
“As you’re growing an agency, there are going to be situations where there’s not really a fireable offense that happens, it’s just that … the business has outgrown somebody on your team or members of your team,” Gini said.
What about the actual termination process itself?
“If I see an employee and a supervisor, go behind closed doors for a termination and it lasts more than three to five minutes, something went horribly wrong,” explained Chip.
Gini also touted the benefits of having a specific process in place. “Because we learned the lesson, we have a checklist of everything that we need to do, either when somebody leaves of their own free will or when they’re let go.”
The hosts wrapped up by agreeing that most terminations look like the right decision in the rearview mirror.
“Not a fun thing. But you’re exactly right. In the end, it ends up being better for everyone,” Gini concluded.