Agency owners often micromanage their employees without even realizing it. They think that they are merely seeking better results, when in fact, they are slowing things down and demoralizing their teams.
When Chip and Gini speak with many owners, they express frustration with how many hours they work and how they can’t spend enough time on building the business because they are so deeply in the weeds.
The reality is that leaders need to trust their team members to do a good job — and then support them in that effort. Constant editing and fussing over the details adds little value.