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In this episode, Chip and Gini discuss when you should (and shouldn’t) terminate an employee for cause.
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Podcast: Play in new window | Download (Duration: 21:20 — 17.6MB) | Embed

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In this episode, Chip and Gini examine some of the really poor sales emails and pitches to have guests on their podcasts that they have seen lately.
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Podcast: Play in new window | Download (Duration: 20:03 — 16.6MB) | Embed

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In this episode, Chip and Gini look at when you should be looking for specific kinds of hires and whether they should be specialists, generalists, or fractional support.
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In this episode, Chip and Gini talk about the unicorn hunting problem and what you can do about it as an agency owner.
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Podcast: Play in new window | Download (Duration: 21:11 — 17.5MB) | Embed

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Agency owners ask Chip and Gini all the time how they can figure out what to delegate — and how to do it — to free up time in their days.
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Podcast: Play in new window | Download (Duration: 19:34 — 16.2MB) | Embed

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In this episode, Chip and Gini explore how — and why — you should be more thoughtful about how you hand out titles to employees.
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Podcast: Play in new window | Download (Duration: 18:59 — 15.8MB) | Embed

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Is it even worth doing client satisfcation surveys? That’s the question that Chip and Gini explore in this week’s episode.
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Podcast: Play in new window | Download (Duration: 20:40 — 17.1MB) | Embed

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In this episode, Chip and Gini talk about the perils of transactional relationships with your agency’s clients along with how to become more collaborative to produce better results.
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Podcast: Play in new window | Download (Duration: 20:59 — 17.4MB) | Embed

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In this episode, Chip and Gini explore some of the things that PR and marketing agency owners focus on that probably aren’t worth the time.
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