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Change is a given in our global corporate marketplace. As internal communications leaders, it’s our job to keep employees informed and engaged amid a constant state of organizational change. But how do you do that when you’re up against outdated internal infrastructure and a loud, ticking deadline?

In the latest episode of our EE Voice podcast, Sharon Phillips and I spoke with Jim Smith, VP of Internal Communications and Engagement at Coty. In October 2016, Coty merged with Proctor & Gamble Specialty Beauty, forming the third largest beauty company in the world, with a combined workforce of 20,000 and two very different cultures. Jim joined Coty a week after the merger.

In this episode, we’ll learn how Jim developed an effective internal communications strategy and overhauled Coty’s internal infrastructure in less than a year. His journey offers lessons for all of us.

About Sharon McIntosh

Sharon is president of And Then Communications. With more than two decades of communications experience, she has a passion for creating and executing new ideas to drive employee engagement at companies both large and small. Most recently Sharon served as PepsiCo’s vice president of Global Internal Communications, overseeing the company’s efforts to connect with its more than 274,000 employees worldwide.

About Sharon Phillips

Sharon Phillips is principal of Sharon Phillips Communications, which focuses on employee engagement and corporate communications strategy and support. Prior to relaunching her consultancy in 2014, she served as director of Global Internal Communications at PepsiCo.